Privacy Policy
Legal
Privacy Policy
Which personal data we collect, why we use it, who receives it, and how you can exercise your rights.
1. Who we are
[TO FILL: legal name of the company], operating 1TrustFund, a company registered in Dubai, United Arab Emirates, is responsible for the processing of your personal data on the Platform. This policy explains which data we collect, why, and your rights, in accordance with applicable data protection law, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
2. Data we collect
- Identity and contact: name, email address, phone number, country, date of birth.
- Verification documents: proof of identity and proof of address.
- Financial data: deposits, withdrawals, wallet addresses, balances and performance of your account, referral relationships.
- Technical data: IP address, browser, device, login history, cookies.
- Communications: messages you send to our support.
3. Why we use your data
- To open, verify and manage your account.
- To process deposits and withdrawals and to calculate your weekly performance and commissions.
- To meet our legal obligations, in particular anti-money-laundering and counter-terrorist-financing checks.
- To secure the Platform and prevent fraud.
- To answer your requests and send you service information about your account.
4. Who receives your data
Your data is accessible only to authorised 1TrustFund staff. It may be shared with:
- our payment processor NOWPayments, to process crypto deposits and withdrawals;
- our hosting and technical service providers, bound by confidentiality;
- competent authorities, when the law requires it.
We never sell your personal data.
5. International transfers
Some of our providers may process data outside the United Arab Emirates. In that case we ensure that appropriate safeguards are in place.
6. How long we keep your data
We keep your data for as long as your account is open, then for the period required by our legal obligations, in particular anti-money-laundering record-keeping. [TO FILL: retention period, e.g. 5 years after account closure]
7. Security
We use technical and organisational measures to protect your data: encrypted connections, restricted access, and monitoring of access to verification documents. No system is completely secure; we will inform you of any breach that affects you as required by law.
8. Your rights
You may request access to your data, its correction, its deletion when the law allows it, the restriction of its processing, or object to it, and request a copy in a portable format. To exercise these rights, write to support@1trustfund.com. We may ask you to prove your identity. Data needed to meet a legal obligation cannot be deleted before the end of the required period.
9. Cookies
The Platform uses cookies that are necessary for it to work, in particular to keep you logged in and to secure your session. [TO FILL: analytics or marketing cookies, if any, and how to refuse them]
10. Changes
We may update this policy. The current version is always available on this page with its date of update.
11. Contact
Questions about your personal data: support@1trustfund.com — [TO FILL: postal address], Dubai, United Arab Emirates.